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The Best Small Business Accounting Software of 2018 – Software Reviews

The Best Small Business Accounting Software of 2018 – Software Reviews   Keep Your Books With an Online Accounting Service More than 30 years after the first small business accounting applications were introduced for the PC, there’s still no shortage of options available for small and midsize businesses. Today, all the new solutions are cloud-based, though you can still buy desktop accounting software, we’ll explain below. In general, however, accounting services are mostly online, and they’ve benefited from the transition, thanks to their availability anywhere via the internet, and the drastic simplification and improvement in usability that most of them …

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8 Bookkeeping Tips for Small Business Owners

8 Bookkeeping Tips for Small Business Owners Small business owners wear many hats, from customer service rep to manager and even accounting. Hiring an accountant should be part of the plan, but until then, it’s important to make sure your books are accurate and up to date. Use these eight tips for bookkeeping success. 1. Track Your Business Invoices Like a Hawk Unpaid invoices hurt your cash flow and make it more challenging to run your business efficiently. Track your invoices like a hawk, and take steps to ensure that your money doesn’t stay with clients for too long. If …

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New Infographic: The Burden of Small Business Accounting, Taxes and Payroll

New Infographic: The Burden of Small Business Accounting, Taxes and Payroll SCORE, – www.score.org – mentors to America’s small businesses, has gathered statistics concerning how much time and money small businesses spend each year on accounting and tax preparation and each month on payroll administration. Owners were … WASHINGTON, Jan. 28, 2015 /PRNewswire-USNewswire/ — SCORE, – www.score.org – mentors to America’s small businesses, has gathered statistics concerning how much time and money small businesses spend each year on accounting and tax preparation and each month on payroll administration. Owners were also surveyed on their opinions of the most burdensome small …

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Year-end S Corporation Accounting Checklist – Evergreen Small Business

Year-end S Corporation Accounting Checklist – Evergreen Small Business   Do you own or do the accounting for an S corporation? If so, you want to make sure you take care of handful of year-end S corporation accounting tasks before December 31st. This short blog post identifies these tasks. And know this: Fortunately none of these tasks burden you too heavily. You just want to get them done now before New Year’s Eve. Year-end S Corporation Accounting Task #1: Reimburse Shareholder-employees Make sure before the year ends that you reimburse S corporation shareholders and shareholder-employees for any personally paid business …

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The Top 5 Reasons Small Businesses Should Put Their Accounting Solution in the Cloud | The Time Tracking Blog

The Top 5 Reasons Small Businesses Should Put Their Accounting Solution in the Cloud | The Time Tracking Blog Save space and sanity by bringing your accounting-based desktop and legacy applications into the cloud. Read on for 5 more benefits. Rachel Krug, Director, Product Marketing, Right Networks If you’re a small business owner, you’re likely also the owner of more than a few stacks of paper. Supplier invoices, contractor 1099s, employee timesheets … a peek into the average business owner’s office typically confirms we’re still a long way away from a paperless society. Nobody has time for reams of paper. …

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The 6 Keys to Quality Customer Service

The 6 Keys to Quality Customer Service There’s no better way to grow your business than solid, reliable customer service.   Of the many things that can affect your business growth, there are few that have a greater impact than your ability to provide quality customer service. After all, you could have the best marketing campaign in the world, but if you have lousy customer service, those customers aren’t going to stick around for the long haul. So how can you ensure that your customer service will actually grow your business? Here are six secrets that can lead to rapid …

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Angry Customers Don’t Want an Apology

Angry Customers Don’t Want an Apology They want you to fix the problem. “Sorry” Is Not Enough It’s the first rule of customer service: When something goes wrong, apologize. In many cases, the apologies continue throughout the interaction as an employee goes the extra mile to convey empathy and concern. But surprising new research shows that approach can backfire: An apology that extends beyond the first seconds of an interaction can reduce customer satisfaction. Employees should instead focus on demonstrating how creatively and energetically they are trying to solve the customer’s problem—that, not warmth or empathy, is what drives satisfaction. …

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How Customer Service Can Turn Angry Customers into Loyal Ones

How Customer Service Can Turn Angry Customers into Loyal Ones An analysis quantifies the revenue impact of good service. Executive Summary As consumers turn to a wider array of channels for help and expect faster responses, it has become more challenging to provide customer service. Research shows that customer service that shows empathy can drive a lot of value, and there are some simple best practices to turn aggrieved customers into loyal advocates. First, surprise customers by responding quickly, so that they feel someone is watching out for them. Even a simple acknowledgement to buy time to diagnose the customer’s …

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10 Essential Customer Service Tips To Make Your Business a Winner

10 Essential Customer Service Tips To Make Your Business a Winner Set yourself apart with great customer service. Fast, reliable, efficient and effective customer service can be the difference between your company being a winner or loser in today’s highly competitive marketplace. I knew that when I opened a retail store in 2008. By 2013, we were one of the largest single-location stores of its kind in the country. And if you asked our customers what they liked best about us, the top answer you would get was, “great customer service.” I had the opportunity to moderate a panel on improving efficiency …

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7 Essentials of Great Customer Service

7 Essentials of Great Customer Service The goal of customer service is to transform an unhappy customer into a customer who feels thrilled about how well they were taken care of. There is no greater value to any corporation than their customer service. Recently I invested in an expensive treadmill. I paid for its delivery and assembly but it hasn’t work properly from day one. The contracted company who delivered my equipment did nothing more than show up, put it together and leave. I had previously purchased a spin bike from a different company, and when it was delivered their people …

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